Micki P.
- 12/10/2022
"I would give 10 if l could! Thursday l got in my car to go to work and already dreading rush hour in terrestrial morning ra..."
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"I would give 10 if l could! Thursday l got in my car to go to work and already dreading rush hour in terrestrial morning rain, I had to deal with the monsoon that was happening on the passenger's side! My seat was puddles, the floor saturated and the headliner and visor were draining a heavy and steady stream! Great! I called my dealer who quoted me $200 JUST to diagnose it and then a possible few days in the shop to repair and dry the water damage, oh, and l would need to rent a car for a few days. What!! I called my local repair shop, Pugh's who instantly told me to call Jeff at American Auto-body.
Jeff answered the phone right away and told me to come right over. His shop was super busy so l prepared myself for a long wait. He came in and grabbed my keys and 15 minutes later he handed them back, told me about the issue and reassured me it was repaired and wished me a Merry Christmas! I asked him for the amount owed and he refused payment.
People and companies like this actually do exist! He has no idea how much easier he made my life by his act of kindness!
The facility was clean and organized! American Body has a new customer and l will not hesitate to go there should l need a complex repair or body work done!
Oh, while l waited for my car, I witnessed Denise in the friend office fighting an insurance company on behalf of a customer! They work hard to get it done!
I cannot recommend this company enough ! You have to go see for yourself the professionalism and courtesy they provide!
Thanks for turning my day around in a positive way Jeff!"